<p>A one-hour symposium was held by Urgo Medical on Thursday 15th May 2014 at the annual European Wound Management Association (EWMA) Conference in Madrid, entitled ‘Stepping up to customised wound care’. The objective of the session was to highlight the benefits of a sequential treatment in chronic wounds. This is an important concept that creates an individualised approach to wound management and dressing choice, recognising the need to tailor treatment to the different phases of healing. Chaired by Dr Karl-Christian Münter, Germany, four eminent speakers focused on the evidence in the form of randomised controlled trials (RCTs) — including double-blind — clinical studies and clinical experience of using both UrgoClean® and UrgoStart® dressings for managing wounds at the inflammation, proliferation (granulation) and maturation (epithelialisation) stages of the healing process. </p>